Privacy Policy

Data controller: Thapar Institute of Engineering & Technology, Patiala, Punjab, India. For any privacy question or request, contact getinatithi@thapar.edu.

• Identity & contact: name and mobile number.
• Photo: a live selfie taken at the gate (visitors), and photos of domestic-help workers.
• Identity documents: for faculty vehicles, a driving licence and RC; for domestic help, an ID proof (e.g. Aadhaar) number and a photo of the document.
• Vehicle: number plate, and entry/exit times read by the gate cameras.
• Visit details: purpose, host, gate used, pass status and timestamps.
• Account & device: for staff, the Google account email used to sign in; a mobile push-notification token; basic device model and app version when you report an issue.

We do not collect precise GPS location, and the app does not track you across other apps or websites. We do not knowingly collect data from children.

• To issue and verify gate passes and control entry to the campus.
• To match vehicles at the barrier and manage parking.
• To let faculty register vehicles, guests and domestic help, and to let security staff review them.
• To send you transactional notifications (pass status, sign-in alerts, incident notices).
• To keep the campus secure, investigate incidents and prevent misuse.

Our legal basis is the Institute’s legitimate interest in campus security and access control, and, where you submit information to obtain a pass, your consent.

• Visitor selfies are deleted automatically a few days after the pass expires.
• Visit and access logs are retained only as long as needed for security and audit, then removed.
• Identity documents are kept while the associated vehicle or worker remains registered, and removed when that registration ends.

Personal data is visible to authorised Institute security staff and administrators for access-control purposes only. We use trusted service providers to run the system (cloud hosting, database, email and SMS/WhatsApp delivery, and push notifications) who process data on our behalf under contract. We do not sell your data or use it for advertising. We may disclose data if required by law.

Data is transmitted over HTTPS and stored on access-controlled servers. Documents and photos are kept in restricted storage, viewable only by the people they belong to and authorised security staff. Access to the system requires authentication.

You may ask us to access, correct or delete your personal data, or to withdraw consent, by contacting getinatithi@thapar.edu. We will respond within a reasonable period, subject to records we must retain for security or legal reasons.

We may update this policy; the date above shows the latest version. Material changes will be notified in the app.